How do I check if my DVD drive is working?

If not, refer to the Dell Knowledge Base article Optical Drive is not recognized in Windows.

1. Press the Windows key + R to open the Run dialog box.
2. In the Run dialog box, type devmgmt. msc then press the Enter key.
3. In the Device Manager window, expand DVD/CD-ROM drives. Verify that the optical drive is listed.

Nov 24, 2021

If not, refer to the Dell Knowledge Base article Optical Drive is not recognized in Windows.

1. Press the Windows key + R to open the Run dialog box.
2. In the Run dialog box, type devmgmt. msc then press the Enter key.
3. In the Device Manager window, expand DVD/CD-ROM drives. Verify that the optical drive is listed.

Nov 24, 2021

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