How do you factory reset a HP computer that is locked?

To do this, you need to open the Choose an option screen.

1. Start your computer and press the F11 key repeatedly. …
2. On the Choose an option screen, click Troubleshoot.
3. Click Reset your PC.
4. On the Reset your PC screen, click Next. …
5. Read and respond to any screens that open.
6. Wait while Windows resets your computer.